IT Product Manager – NofaLab – Schiedam

Cotecna is a leading provider of testing, inspection and certification services. We offer solutions to facilitate trade and make supply chains safer and more efficient for our clients. Our trusted network of professionals and certified laboratories provide expertise across four key sectors: agriculture & food, government & trade, minerals & metals, and general cargo. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with 3,000 employees in close to 100 offices across more than 50 countries. For the expansion of our team we our looking for an IT Product Manager, located in the Netherlands (Rotterdam area), willing to travel and enthousiastic in being the link between our internal needs, customer requirements and IT solutions. MISSIONThe mission of the IT Product Manager is to contribute to Cotecna’s business, operations and growth ambitions providing best-in-class services, delivering innovative solutions, and ensuring we operate in a safe and secured IT environment.The Product Manager is responsible for representing the customer to the Agile Team, to define the value proposition of the applications used by understanding and prioritizing the needs from the network and to ensure development corresponding to create value for the customer and for the business. MAIN ACCOUNTABILITIESDefine and drive product strategy in agreement with Product Director and business headsCreate product roadmapsMake proposals to improve existing applications to bring added value to usersWork closely with internal/external business stakeholders to identify opportunities and solve pain-points through technologyDevelop deep knowledge of Lab operations and IT systems used to support itUse design thinking to solve critical problems, ensuring creation of customer and business valueAct as the voice of customer/users within the organizationBenchmark product against competition, identify forces of competition and recommend improvements to productWork closely with engineering teams to launch high quality products and features using Agile Development methodologiesStrictly follow agile methodology, maintain a healthy backlog of well-defined user stories, playing the role of product ownerActive involvement in sprint planning, prioritization, testing and validation, and user trainingCollaborate with other product managers to balance the utilization of common resourcesEvangelize product by collaborating with marketing, preparing collaterals – user guides, FAQs, publishing release notes, running demo sessions, effectively sharing product visionMobilize cross-functional resources – sales, marketing, business development, legal, operations – to ensure product successEstablish self as an expert by acquiring deep product and business knowledgeEmbody product principles and culture of CotecnaPERFORMANCE INDICATORSProduct Objective such as Customer satisfaction/ Product adoptionBusiness Value as measured by business metrics such as productivity gain, efficiencyDefinition, delivery and maintenance of product roadmap in alignment with product strategyBacklog of User stories ordered and fed with enough material to ensure efficient sprint planningSmooth cooperation with other Product Managers to ensure that development resources are used at the best of their capacities and having all applications of the group enhanced regularlyQUALIFICATION & EXPERIENCE8-10 years of experience in software industry with 2 years in product managementAtleast 4 years experience working in food safety labs or developing systems for labsPrior experience of working in Agile team for a minimum of 2 yearsHave worked as product owner for end to end product including UI, application and data layerHave experience in managing product lifecycleHave experience in managing atleast 1 product or set of features from idea to marketGood understanding of software development lifecycle COMPETENCIES Drives ResultsEntrepreneurialBusiness InsightCustomer FocusCollaboratesSituational Adaptability TECHNICAL SKILLSStrong Problem Solving skills & ability to think out of boxExperience using Azure Devops, JIRA or similar tools is a plusExperience in using Strategyzer, figma, Miro or other such toolsBasic understanding of finance and ability to create business casesGood with wireframing or prototyping solutions quicklyGood written and spoken Dutch and English. Additional language(s) is an assetDo you think you could be our new IT Product Manager? Please send your application and resume to [email protected]

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