IT Product Manager – NofaLab – Schiedam


Cotecna is a leading provider of testing, inspection and certification services. We offer solutions to facilitate trade and make supply chains safer and more efficient for our clients. Our trusted network of professionals and certified laboratories provide expertise across four key sectors: agriculture & food, government & trade, minerals & metals, and general cargo. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with 3,000 employees in close to 100 offices across more than 50 countries.For the expansion of our team we our looking for an IT Product Manager, located in the Netherlands (Rotterdam area), willing to travel and enthousiastic in being the link between our internal needs, customer requirements and IT solutions.MISSIONThe mission of the IT Product Manager is to contribute to Cotecna’s business, operations and growth ambitions providing best-in-class services, delivering innovative solutions, and ensuring we operate in a safe and secured IT environment.The Product Manager is responsible for representing the customer to the Agile Team, to define the value proposition of the applications used by understanding and prioritizing the needs from the network and to ensure development corresponding to create value for the customer and for the business.MAIN ACCOUNTABILITIES• Define and drive product strategy in agreement with Product Director and business heads• Create product roadmaps• Make proposals to improve existing applications to bring added value to users• Work closely with internal/external business stakeholders to identify opportunities and solve pain-points through technology• Develop deep knowledge of Lab operations and IT systems used to support it• Use design thinking to solve critical problems, ensuring creation of customer and business value• Act as the voice of customer/users within the organization• Benchmark product against competition, identify forces of competition and recommend improvements to product• Work closely with engineering teams to launch high quality products and features using Agile Development methodologies• Strictly follow agile methodology, maintain a healthy backlog of well-defined user stories, playing the role of product owner• Active involvement in sprint planning, prioritization, testing and validation, and user training• Collaborate with other product managers to balance the utilization of common resources• Evangelize product by collaborating with marketing, preparing collaterals – user guides, FAQs, publishing release notes, running demo sessions, effectively sharing product vision• Mobilize cross-functional resources – sales, marketing, business development, legal, operations – to ensure product success• Establish self as an expert by acquiring deep product and business knowledge• Embody product principles and culture of CotecnaPERFORMANCE INDICATORS• Product Objective such as Customer satisfaction/ Product adoption• Business Value as measured by business metrics such as productivity gain, efficiency• Definition, delivery and maintenance of product roadmap in alignment with product strategy• Backlog of User stories ordered and fed with enough material to ensure efficient sprint planning• Smooth cooperation with other Product Managers to ensure that development resources are used at the best of their capacities and having all applications of the group enhanced regularlyQUALIFICATION & EXPERIENCE• 8-10 years of experience in software industry with 2 years in product management• Atleast 4 years experience working in food safety labs or developing systems for labs• Prior experience of working in Agile team for a minimum of 2 years• Have worked as product owner for end to end product including UI, application and data layer• Have experience in managing product lifecycle• Have experience in managing atleast 1 product or set of features from idea to market• Good understanding of software development lifecycleCOMPETENCIES• Drives Results• Entrepreneurial• Business Insight• Customer Focus• Collaborates• Situational AdaptabilityTECHNICAL SKILLS• Strong Problem Solving skills & ability to think out of box• Experience using Azure Devops, JIRA or similar tools is a plus• Experience in using Strategyzer, figma, Miro or other such tools• Basic understanding of finance and ability to create business cases• Good with wireframing or prototyping solutions quickly• Good written and spoken Dutch and English. Additional language(s) is an assetDo you think you could be our new IT Product Manager? Please send your application and resume to [email protected]

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