Jobid=c2b4740f1a7d (0.0993)
We are looking for a proactive, customer-focused, and technically strong progessional to help us drive service excellence, operational performance, and quality standards within our Service organization and our workshop in Schiedam. If you are passionate about delivering high-impact service and ensuring compliance to the highest industry standards, this role as Operations Coordinator is for you.
Your responsibilities
Coordinate workshop resources, plan workshop loads and ensure timely and compliant execution of orders
Guarantee on-time, on-budget execution of Parts and Repair projects according to customer specifications, industry norms, internal standards and ISO9001
Estimate and evaluate costs for Workshop operations orders
Support and assess activities of external Service partners and manage the supplier relationships
Ensure full utilization of company commercial and technical tools
Foster strong internal relationships across Burckhardt Compression and the European service network to enable a regional approach
Champion the “safety first” culture with zero-tolerance for non-compliance
Implement, maintain and improve the QMS according ISO 9001 as well as the EOHS system according to ISO 14001/OHSAS18001 (ISO45001)
Maintain and ensure adherence to the Health & Safety guidelines and secure implementation of local laws and regulations
Organize and conduct Q/EOHS trainings for local staff on a needs base
Maintain and improve process documentation, work instructions, and quality procedures
Participate in external audits and perform internal audits
Oversee quality control activities related field services, workshop repairs, and parts handling
Conduct root cause analysis (RCA) for service deviations, failures, and customer claims
Ensure transparent communication and timely resolution of quality-related issues
Monitor quality KPIs, analyze trends, and implement corrective/preventive actions
What you bring
A Bachelor’s or Master’s level qualification in Engineering is required
5-10 years of experience in a similar role and market (reciprocating compressors preferred)
Strong understanding of maintenance and repair operations
Proficiency in MS Office and exerpeience with SAP
Fluency in Dutch and English
Excellent communication and interppersonal skills
Strong organizational, analytical, and decision making abilities
Strong team player with a hands-on mentality
Trustworthy, proactive, disciplined, and self-motivated
Valid driving license and work permit is required
Why join us?
You'll play a vital role in shaping our service excellence, strengthening the customer trust and relationship, and driving continuous improvement across the service value chain. If this role sounds interesting for you, we'd love to hear from you.
Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.
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