Sales Officer Warranty – Huisman – Schiedam

Jobid=623407076214310981 (0.0986)

Sales Officer Warranty

Vacancy: Sales Officer Warranty who is ‘equipped for impact’

Do you want to be part of a globally operating team of innovators? Do you want to contribute to the energy transition? Do you also think bigger than big? And, do you have what it takes to make an impact? Then we might be looking for you. Find out more about our vacancy for Sales Officer Warranty.

About our organisation

We are Huisman. We develop step changing technical solutions and translate these into the design and construction of the largest construction equipment. For decades, we have been working all over the world for offshore wind, geothermal, oil & gas, leisure and civil industries.

With our passionate workforce and worldwide production, service & sales facilities we are equipped for impact in these times of transition.

“You make an impact on all quote and order requests for external and internal services customers.”

Rob van Broekhoven

About the position of Sales Officer Warranty

What to expect of the Sales Officer Warranty position within Huisman? 

Working as a Sales Officer Warranty at Huisman means you are responsible for commercial quotations, order handling and administrative support activities for our service customers. Do you have what it takes to make an impact? And do you have a secondary level education with strong administrative skills? Please keep reading. You might have found the job you are looking for.

Personal development and education opportunities are part of the deal. We would also like to point out the other advantages of working at Huisman, such as the opportunity to contribute to groundbreaking innovations, an excellent employment conditions package and regular drinks in our own bar.

What do we expect of you?

You will ensure that Huisman's service customers are provided with the most suitable solution, quotation or advice in a timely manner. We value building long-term relationships. As a member of the service department, you will be responsible for answering questions about deliveries and handling incoming emails. You will manage all administrative and commercial support tasks related to our service department.
You will also be responsible for the administrative processing of orders and quotations and maintaining accurate information within our ERP systems. You will communicate with both Dutch and English-speaking customers and internal stakeholders, therefore a good command of both Dutch and English, written and spoken, is essential.

You will be responsible for

Quote & order handling

Expediting and invoicing

Providing advice and solutions to customers, in close co-operation with internal departments

Analysing and assessing warranty claims, technical customer enquiries and service requests, balancing both the technical and commercial impact of proposed solutions

Generating and following up leads/prospects

Initiating logistics activities and defining requirements

Preparing purchase requests and ensuring proper handover of orders to Supply Chain

Monitoring the timely delivery of purchased goods and customer orders and reporting non-conformances to Account Management

Providing ideas, suggestions and interpretation for improvement for customer relation management.

Wondering if you are 'equipped for impact'?

You are:

Self-critical with proposed solutions (see risks, pro’s and con’s);

Organisationally sensitive and service minded;

Accurate and able to maintain overview in a dynamic environment.

Able to analyse technical information and identify the root cause of equipment issues, defects or warranty claims in close collaboration with Engineering, Service and Supply Chain teams.

You have:

Minimum MBO 4 education level, combined with HBO working and thinking level;

Affinity with service components, administration and sales support activities;

The ability to adapt quickly to new requirements and know how to prioritize;

Strong analytical thinking and accuracy;

Strong technical aptitude with the ability to interpret technical documentation and translate technical findings into practical customer-focused solutions

Some practical things we need you to have:

An EU passport/valid work permit for the Netherlands

A good command of both Dutch and English, both written and spoken

Availability for at least 32 hours per week, preferably fulltime (40 hours).

More about Huisman

We design and produce in-house and deliver our turn-key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. Examples? Consider the Motion Compensated Platform we developed to support the construction of offshore wind farms. So, if you join Huisman make sure you are equipped for impact. In other words, surprise us, our clients and… yourself!

What do we have to offer?

Think big and make big, all in one location. At Huisman Schiedam, both our office and production facilities are based on a single site.

An open, informal and no-nonsense culture with short lines of communication.

An international working environment with ample opportunities for career progression and personal development.

An excellent benefits package tailored to your experience and qualifications.

A minimum of 29 holiday days (based on full-time employment) with the option to purchase an additional 10 days.

Participation in a collective pension scheme in line with the Wtp.

Eligibility for a bonus scheme.

Access to collective health insurance, with Huisman contributing as your employer.

Take advantage of tax benefits through our bicycle scheme.

Huisman organises sporting activities, such as a ski trip, as well as various social events, including large-scale company parties where colleagues come together and get to know each other better.

Does this sound like you?

Apply online for the position of Sales Officer Warranty by using the apply button at the bottom of this page. We are curious to see what kind of impact you will make.

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